Lead Spoilage
Definition
The share of a purchased batch that becomes unworkable before you contact anyone — numbers on the Do Not Call registry, records that match an existing customer or open quote, and anything your CRM rejects on its own rules. Aged inventory is generally sold as-is rather than credited back, because the discount already assumes spoilage. Model it before you buy.
Related Terms
Aged Lead
A consumer data record from someone who previously expressed interest in a product or service, typically 30-180+ days ago. Aged leads cost significantly less than real-time leads and are worked through personal outreach.
Real-Time Lead
A lead delivered to buyers within seconds or minutes of the consumer filling out a form. Real-time leads cost $15-$60+ and are often sold to multiple buyers simultaneously.
Exclusive Lead
A lead sold to only one buyer. Exclusive leads cost more but eliminate competition. Most aged leads are non-exclusive, meaning multiple agents may have the same record.
Shared Lead
A lead sold to multiple buyers simultaneously. Most real-time leads are shared among 3-8 buyers, creating a speed-to-call competition.
Lead Age
The number of days since a consumer originally submitted their information. Common age ranges are 30-60 days, 60-90 days, 90-180 days, and 180+ days. Fresher aged leads typically cost more but convert at higher rates.
Lead Source
The website, advertisement, or channel where a consumer originally submitted their information. Quality lead sources use clear opt-in forms and transparent disclosures.
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